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HR BASICS: Managing poor performance

The success of every organisation depends on the performance of employees

eLearning

The success of every organisation depends on the performance of employees. Poor performance is one of the main causes why a firm goes down and seizes to exist. In running a venture, staff performance management is an indispensable skill for a company to thrive as well as to survive.

 
JVR Academy, in collaboration with Employ Consulting, is launching a brand-new online course, aimed at both experienced as well as relatively inexperienced managers and supervisors, as a practical hands-on method to deal effectively with poor performance and below expected standards of output.  

 
The course consists of six modules and the content is organised into the following sections:

  • An explanation of the essential elements of the employment relationship, inclusive of a distinction between capacity and misconduct as well as important legal considerations.  

  • Dealing effectively with poor work performance problems inclusive of a step-by-step method to manage the poor performance process.

  • A toolkit which consists of user-friendly forms, letters, checklists and process documentation.

 
At the successful completion of the course, you will be able to:

  • effectively manage poor performance, in all of its facets through the practical application of knowledge gained.

  • identify, assess and act on the most common performance related problems.

  • distinguish between misconduct and capacity related matters in order to ensure that the appropriate and applicable remedial procedure will be followed.  

  • distinguish between ‘inefficiency’ and ‘incompetence’ in order to initiate the correct steps.  

  • conduct counselling interviews.  

  • draft and compile notices to attend poor work performance/capacity hearings as well as accompanying record keeping.

  • complete (and correctly assess) performance checklists.

  • correctly and effectively interpret the applicable provisions of Schedule 8: Code of Good Practice - Dismissal

  • make informed decisions in respect of terminations of employment for reasons of work performance, incapacity as well as medical incapacity.

 

For more information: Contact Charlene Harmen (charlene@jvrafrica.co.za)

 

Additional information

  • Cost: R2 128.00 (incl. VAT)

  • Duration: +/- 90 minutes

Is this programme for me?

Experienced as well as relatively inexperienced managers and supervisors

Course Details

Duration: 90min.

Presented by: JVR Academy Team

Materials included:

  • Access to eLearning course
  • Toolkit consisting of user-friendly forms, letters, checklists, and process documentation.

Prerequisites: None

Price (South Africa): R2 704.00

Price (Other countries): US $131.00

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DISCLAIMER: Presenters and attendees of all CPD activities must please note that the attainment of continuing education units (CEUs) does not license any professional to practice outside their official scope of practice. CEUs are intended to broaden the knowledge of professionals but do not constitute professional training. Professionals should be registered with the HPCSA to perform any psychological act.

Online courses or programmes are intended to broaden the knowledge of psychology professionals but do not constitute a formal qualification. The completion of any course or programme does not license any person to practice outside their official scope of practice. Professionals should be registered with the HPCSA to perform any psychological act.

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